American Airlines 737-800 economy review: Better than taking the bus I guess
At first glance, American Airlines 737-800 economy doesn’t seem that bad.
The seats look pretty good, the streaming in-flight entertainment works flawlessly, and more often than not, they’ll give you a full can of your beverage of choice (without even having to ask for it).
The problem is that once you start paying attention, you’ll realize that there are very few American Airlines employees who actually give a sh*t. Especially about flying on a 737-800. It’s weird.
| Flight Number: | AA2640 |
| Route: | Dallas-Fort Worth, TX (DFW) – West Palm Beach, FL (PBI) |
| Aircraft: | Boeing 737-800 |
| Registration: | N922NN |
| Flight Duration | 2 hours 16 minutes |
| Seat: | 10A (Economy) |


American Airlines 737-800 economy from Dallas-Fort Worth to West Palm Beach
I arrived into Dallas-Fort Worth on a flight from San Diego with about two hours to spare before this flight to PBI. That’s about an hour and a half too much IMHO. I mean, hanging out in a place where the majority of patrons are down in the dumps American Airlines economy class passengers isn’t exactly my idea of fun.





The boarding process
Boarding was called 9 minutes late. But I guess that’s not surprising considering how low energy the gate agents seemed to be.

By the way, be prepared to wait if your boarding group is 4 or higher. There are 9 boarding groups total, and it takes a while to get through them all.





American Airlines 737-800 economy seat overview
It’s an industry standard 3-3 seating configuration here on the 737-800. Legroom is 4 inches less than what you’ll get in American Airlines 737-800 main cabin extra, and I’m here to tell ya – you’ll miss every inch of it.




There are no video screens in these seats. However, USB charging ports and 110 V electrical outlets are included.





The departure from DFW
They weren’t able to make up any time during the boarding process. This resulted in us getting pushed off the gate nine minutes late as well.

The taxi over to 35L took just 12 minutes (which has to be a record of some kind for DFW). We may have been a few minutes behind schedule so far, but the consolation prize was the promise of decent weather all the way to West Palm Beach. Just when I was ready to do some butt puckerin’!





In flight entertainment
The lack of video screens in the seats is a pretty big deal IMHO. Mostly because American considers themselves to be direct competitors to both Delta and United (which feature video screens at nearly every seat of nearly every aircraft).


Don’t tell anyone, but I actually consider the American Airlines streaming in-flight entertainment system to be as every bit as good as what Delta and United are offering. There’s live TV, loads of movies and TV shows, games, podcasts, and free Apple Music.






Food and drinks
American Airlines may be slacking in a variety of areas, but at least they’re still serving a free drink and a snack to all economy class passengers. It won’t be much (either a Biscoff cookie or a small bag of snack mix) – but it’ll be just as much as what Delta and United offers.



I like the fact that they will more than likely give you the full can of whatever it is you’re drinking. I don’t like the fact that the food for purchase menu is nowhere near as delicious looking as what Delta offers. For the record, United kinda sucks too.

Seat and cabin comfort
It wasn’t obvious at first, but an hour and a half into the flight, I realized that the leg room in these economy seats is noticeably less than what you’ll get in United or Delta economy. It’s tight. Restrictive. And slightly uncomfortable.


The descent and arrival into West Palm Beach
Perhaps the most shocking thing about this entire review is the fact that we didn’t have to dodge popcorn-like thunderstorms on our way into PBI. It was a surprisingly chill descent.






We landed on runway 10L at 6:27 PM. This was 10 minutes late, but it was timed perfectly with a beautiful (and typical) monsoon like South Florida downpour as we docked at gate B8.





I think the best way to sum up this experience is to say that I ain’t flying American 737-800 economy again unless it is significantly cheaper than any other airline. As I said: it’s not that bad. I just prefer a cabin crew who can at least pretend like they enjoy their job, that’s all.